What is the ‘Human Factor’? “Organisations can design highly complex machinery… but inevitably, the weakest link in th…
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What is the ‘Human Factor’? “Organisations can design highly complex machinery… but inevitably, the weakest link in the process is humans. As quality professionals, should we be putting people ahead of processes?” asks Roddy Cameron CQP MCQI, Supplier Quality Lead at Lockheed Martin . “In the military and civil aerospace sectors, the ‘Human Factor’ is a widely used management technique that ensures the well-being of employees at all levels does not negatively impact the out…put of their organisation. But what do we mean by ‘Human Factor’, and why is it a quality process, rather than something managed by the Human Resources department?” Roddy explains why the Human Factor is key to creating an open culture and raising quality and safety standards in the aerospace industry. #MemberBenefit Log in to your members’ area to discover the 5 considerations when implementing the Human Factor in the newest Quality World magazine
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